Last updated: July 27, 2026
Nutri Essencial ("we," "us," or "our") offers online nutrition resources, plans, and services. This policy explains how we handle personal information. Questions can be sent to contato@nutriessencial.com.br.
1. Information we collect
- Contact and order information: your name, email address, order number, and messages you send us.
- Nutrition service information: your routine, preferences, restrictions, goals, food history, and health information you choose to provide.
- Payment information: payments are processed by third parties. We do not store complete card or bank account information.
- Technical information: IP address, browser, device, pages viewed, and similar information collected through cookies and related technologies.
2. How we use information
We use information to prepare and deliver personalized resources; schedule and provide consultations; process orders and prevent fraud; respond to support; operate and improve the website; measure campaigns where permitted; and meet legal obligations.
3. Cookies and tracking
We may use cookies for essential functionality, analytics, and advertising measurement. You can manage them through your browser and, where required, we request consent for non-essential cookies.
4. Sharing
We share information only with providers required to operate our services, such as payment, email, scheduling, hosting, analytics, and support platforms. We do not sell personal information.
5. International transfers
Your information may be processed in other countries where our providers operate. When required, we use appropriate measures to protect these transfers.
6. Your rights
Under applicable law, you may request access, correction, deletion, or a copy of your information; restrict certain processing; and withdraw consent. Contact us to exercise your rights.
7. Retention
We keep information for as long as necessary to provide the service, offer support, meet legal and accounting obligations, and resolve disputes. Afterwards, information is deleted or anonymized where appropriate.
8. Children’s privacy
Services for minors must be contracted and supervised by a legal guardian, subject to applicable rules. We do not knowingly collect children’s information without appropriate authorization.
9. Security
We use reasonable safeguards to protect information. No transmission or storage method is completely secure, so absolute security cannot be guaranteed.
10. Changes to this policy
We may update this policy periodically. When we do, we revise the "Last updated" date and communicate material changes where appropriate.
11. Contact
Write to contato@nutriessencial.com.br.